Return Policy

Star Thrower is passionate about creating engaging training programs with superior production quality, which is why we offer a three year limited warranty on all Star Thrower produced programs. This warranty applies only to programs produced by Star Thrower Distribution.

Replacement Policies

Lost Program Replacement

If you lose a program, we will replace it at no charge within three years of original purchase with acceptance of a Loss Protection Agreement. We reserve the right to deny free replacement of lost programs if a program is lost repeatedly.

Shipping charges apply.

Defective Program Replacement

If a program is found defective within three years of original purchase, we will replace it for free. The defective program must be returned to Star Thrower before a replacement will be sent. If the client needs a replacement program before returning the defective copy, a temporary online stream of the program will be made available.

Shipping charges apply.

Damaged/Worn Out Program Replacement

If a program becomes damaged or it wears out within three years of original purchase, we will replace it. The damaged program must be returned to Star Thrower before a replacement will be sent. If the client needs a replacement program before returning the defective copy, a temporary online stream of the program will be made available.

Shipping charges apply.


Contact:

Star Thrower Distribution
4748 Nicollet Avenue, Minneapolis, MN 55419

Toll-Free: +1 800 242 3220

Email: info@starthrower.com